{"id":6278,"date":"2025-10-26T09:35:22","date_gmt":"2025-10-26T08:35:22","guid":{"rendered":"https:\/\/refontesite.com\/eastwiserefonte\/?page_id=6278"},"modified":"2025-11-16T15:21:41","modified_gmt":"2025-11-16T14:21:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/refontesite.com\/eastwiserefonte\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Welcome<\/a> \/<\/span> Page<\/span><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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A question? We have the answer...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What is the difference between Eastwise and a trader? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A trader has a product catalog. He buys merchandise from a supplier, which he then stores and resells. EastWise works with many suppliers and helps you develop a product, or find the one that fits your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Is EastWise able to comply with my CSR policy? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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EastWise has developed a supplier assessment based on the international standard SA8000. We conduct interviews with the operational teams of suppliers in 13 different areas to give you a global and field vision of your suppliers, allowing us to build support and improvement plans with you.<\/p>

Our evaluation can be done in addition to a BSCI or SEDEX audit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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I already work with Asian vendors, but I want to outsource their management. Can EastWise manage my supplier base? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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One of the strengths of EastWise is its ability to manage a large number of suppliers working in multiple product categories, spread across several countries in full transparency. <\/p>

EastWise can perfectly manage your existing suppliers, outsourcing the desired services, such as order management, factory inspection and merchandise before delivery. Our local teams ensure optimal follow-up of your flows for better management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What are the advantages of sourcing in Asia? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Sourcing in Asia has several advantages: know-how in many industries, proximity to raw material sources, experienced and qualified suppliers, and competitive prices. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Do you take factory commissions? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We do not take any commission from the sellers. Our only customer is you and we only have your interests at heart. We will not advise you to work with a supplier if we do not think it is a good choice for your business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How is the payment going? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Payment terms are negotiated on a case-by-case basis. Generally, for the 1st order, the factories expect to receive a deposit when you place the order, then the remaining value after validation of the inspection and shipment of the order. In any case, you  Pay the supplier yourself and you then pay us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to choose the right supplier in Asia? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Since 2005, we have been working with more than 300 suppliers on more than 8000 references. So, to choose the right supplier in Asia, we use our network and select the ones that best suit your needs. We carry out an analysis that includes 5 criteria: motivation, responsiveness, production capacity, plant location, competitive prices, as well as compliance with regulations and quality standards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What are the average delivery times for products imported from Asia? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Average delivery times for products imported from Asia may vary depending on several factors such as the nature of the product, geographical distance, shipping terms, customs formalities, as well as agreements agreed with the supplier. At a minimum, it takes 45 days of production and 45 days of maritime transport.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to ensure the quality of products during sourcing in Asia? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It’s simple, we define precise specifications from the start of the project, including the standards and certifications, the level of quality, the price. <\/p>

During physical visits, we qualify competent suppliers according to our selection criteria, check the legal documents, standards and certificates available before carrying out a production product audit.  Then, we continue a rigorous process: manufacturing and control of samples, definition of technical specifications before production. Finally, systematic inspection before shipment by our team of controllers. The process continues with continuous improvements and follow-up.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTo know more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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How does payment work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Payment terms are negotiated on a case-by-case basis. Generally, for the 1st order, factories expect to receive a deposit when you place the order, then the remaining value after validation of the inspection and dispatch of the order. In all cases, you pay the supplier yourself and then pay us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Do you have a project?<\/p>\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact us!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ Welcome \/ Page A question? We have the answer… What is the difference between Eastwise and a trader? A trader has a product catalog. He buys merchandise from a supplier, which he then stores and resells. EastWise works with many suppliers and helps you develop a product, or find the one that fits your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-6278","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":6278,"fr":4968,"de":6816},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/refontesite.com\/eastwiserefonte\/wp-json\/wp\/v2\/pages\/6278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/refontesite.com\/eastwiserefonte\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/refontesite.com\/eastwiserefonte\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/refontesite.com\/eastwiserefonte\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/refontesite.com\/eastwiserefonte\/wp-json\/wp\/v2\/comments?post=6278"}],"version-history":[{"count":15,"href":"https:\/\/refontesite.com\/eastwiserefonte\/wp-json\/wp\/v2\/pages\/6278\/revisions"}],"predecessor-version":[{"id":7533,"href":"https:\/\/refontesite.com\/eastwiserefonte\/wp-json\/wp\/v2\/pages\/6278\/revisions\/7533"}],"wp:attachment":[{"href":"https:\/\/refontesite.com\/eastwiserefonte\/wp-json\/wp\/v2\/media?parent=6278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}